Frequently Asked & Easily Answered

Have a question? You’re probably not the first.

I’m Alex – think of me as your flexible, on-hand creative. Scroll down for some quick answers to the questions I get most asked.

1. What services do you offer?

We specialise in crafting standout brand identities, impactful websites and content that converts.

Whether launching a new venture or refreshing your brand, our personalised approach ensures your business thrives online. Fancy a logo refresh, an optimised website, or a full-scale rebrand? We’re here to help you stand out and grow.

 

2. I’m too busy running my business — can you just take care of it all for me?

Absolutely. I offer flexible, done-for-you design and marketing support so you can focus on your clients while I handle the creative.

 

3. Do you work with startups or only established businesses?

I work with businesses at all stages — from ambitious startups to established brands.

I’m here to bring your vision to life if you’re passionate about it.

 

4. I don’t need a full agency — can you still help?

Yes — that’s exactly where I come in. I work as an extension of your team without the overheads, offering professional design, marketing and website help at your pace, without the agency price tag.

 

5. How much does a website, branding or content creation project cost?

Every project is bespoke, so costs vary depending on your goals and requirements. We offer transparent, upfront pricing and packages designed to suit various budgets.

Get in touch for a tailored quote… message us through our contact form, call 01376 51 66 86, or book a time that works for you to chat online!

 

6. How long does a project take?

Timelines depend on the size and complexity of the project. Still, I always aim to deliver efficiently without compromising on quality.

Brand Identity projects take 2–4 weeks as a rough guide, while websites may take 4–8 weeks.

 

7. Do you offer ongoing monthly support or just one-off projects?

Both. Whether you need a quick leaflet or regular monthly design and website support, I offer flexible options to suit your needs and budget.

 

8. Can you work with my existing logo or website?

Absolutely. Whether you need a refresh or a complete redesign, I can work with what you have and advise on the best way forward.

 

9. Do you provide copywriting and content creation?

Yes, I offer professional copywriting and content services that align with your brand voice and drive conversions, backed up with AI insights.

 

10. Will my website be mobile-friendly and SEO optimised?

Yes. Our websites are designed to be responsive across devices and optimised for search engines from day one.

 

11. Can I update my website myself after it’s built?

Yes — we build user-friendly websites (especially on platforms like WordPress or Shopify) and provide training if needed, so you can confidently manage your site.

 

12. Can you help update my existing website?

Definitely, we can make updates, improvements, and tweaks to your current website — no need to start from scratch unless you want to.

 

13. What if I only need a few hours a month?

No problem. Many of my clients need a few hours here and there — we’ll work around your schedule and step in when needed.

 

14. I don’t have a brief or a clear idea — can you still help?

Yes! I can help you clarify your needs, offer advice, and guide the project so you’re not stuck staring at a blank page.

 

15. How do I get started?

Easy — drop me a message, book a 1:1, or connect with me on LinkedIn. We’ll chat and see how I can support your business. Just message me through the website contact form, call 01376 51 66 86, or book an online meeting today!